Business Services Curriculum Framework
Sydney Distance Education High School PRELIMINARY/HSC Course Overview
This course is studied over 2 years (240 hours)
The course relates to the office skills/administration sector of the industry and is based on units of competency in the Business Services Training Package. The qualification available to students who achieve competence in the appropriate units of competency is the certificate II in Business.
Students must complete work placement of 70 hours .
Produce Simple Word Processed Documents – online links and activities
• Use Safe Work Practices
• Introduction to Word Processing
• Producing Simple Documents
Working Effectively With Others – online links and activities
• Workgroups
• Managing Teamwork
• Managing Conflict
• Assessment Task 1: Documents and Teamwork
Process and Maintain Workplace Information – online links and activities
• Records and Filing Systems
• Filing Records and Index Procedures
• Record Processing and Maintenance
• Methods of Indexing
• Information Gathering
Use Business Technology – online links and activities
• Office Equipment
• Using Office Equipment
• Computer hardware, Processing and Organising
• Equipment Maintenance
• Assessment Task 2: Business Information and Technology
Provide Information to Clients – online links and activities
• Establishing Contact with Clients
• Responding to Client Enquiries
Create and Use Simple Spreadsheets – online links and activities
• Safe Work Practices
• Overview of Excel and Getting Help
• Introduction to Spreadsheets
• Creating and Using Spreadsheets
• Assessment Task 3: Information and Spreadsheets
Create and Use Databases – online links and activities
• Safe Work Practices
• Introduction to Databases
• Create Simple Databases
• Queries, Reports, Forms and Charts
• Assessment Task 4: Trial HSC Examination
Maintain Business Resources – online links and activities
• Resources Requirements
• Resources Usage and Maintenance and Acquire Resources